In today’s economy, business security is a top priority. One way to do this is by implementing text message verification for your customers. This new trend in customer service will not only help to protect your company against fraudulent transactions and lost revenue, but it will also make your customers feel more at ease when they are shopping with you. Here are some ways that text message verification can benefit your business.
The Benefits OfText Message Verification
- Add an extra layer of security for your customers
Text message verification is a simple way to keep your customers’ information safe from cybercriminals. When you receive a text message with a password, you can be sure that the person is who they say they are. This will not only provide you peace of mind but will also reassure your customers that their personal information is safe when shopping with you.
- Reduces the risk of loss and fraud
While less common than other types of fraud, credit card theft can happen and lead to costly losses for your business. With sms verification service, you can easily prevent this from happening by simply asking for a second form of verification before completing transactions.
- Makes it easy for people to buy from your site
Some people are hesitant about sharing their credit card information online or over the phone because they are worried about losing money or having their identity stolen. And while most companies have strict security protocols in place, there might always be a risk of breach. Text message verification eliminates this worry by providing users with peace of mind when buying from your company.
What AboutPeople Who Don’t Have APhone?
You might be wondering how people who don’t have a phone can use text message verification. There are many ways that they can. Some of those ways are:
- Using a friend’s phone to respond to the text
- Having someone else responsible for them
- Utilizing a free texting app on their computer or tablet
- Texting from another company’s business line
Why Should We Use It?
Text message verification is an easy way to protect your company against fraud. One in two consumers has experienced some type of phone or internet fraud in the past year. 40 percent of them never realized it until they were contacted by their bank and told that money was missing.
Most people are not going to take the time and hassle of changing all of their passwords just to avoid being tricked by someone over the phone. By requiring a text message sent as verification, you can help deter this type of scam from happening.
And if any transactions do get processed without a text message, you will be able to easily detect fraud because it will require more than one form of identification for the customer to complete their purchase.
Why Are Customers More Likely To Shop With Us If We Have Text Message Verification?
Customers are more likely to shop with you if you have text message verification. Text message verification is a simple way to provide your customers with peace of mind. Customers know that their credit card information will be safe and secure, as well as their personal information. Text message verification also helps you avoid the risk of fraudulent transactions and lost revenue.